read all 4303 verified reviewsAccording to guest reviews, the hotel has been rated as
Use BadgeLocated 2.1 km from the long & very wide sand Playa de los Pocillos Beach, this contemporary 4-star Beatriz Playa & Spa Puerto del Carmen offers 24-hour reception, concierge service and wake up calls. The Puerto del Carmen hotel is a short walk from Punta Lima.
Location
The property is 3.4 km to Gran Casino de Lanzarote. A superb beach is in 1.9 km away. The perfect hotel is situated at 3 km distance from Gran Karting Club Lanzarote.
Matagorda bus station is located 10 minutes away from Beatriz Playa & Spa on foot.
Rooms
Some of the air-conditioned rooms have a balcony and a terrace, and facilities like Wi-Fi and a flat-screen TV with satellite channels along with a small refrigerator. A shower together with amenities like a hair dryer and towels are also at guests' disposal. Certain units feature beautiful views over the garden.
Eat & Drink
A daily buffet breakfast is served at the hotel's restaurant. The contemporary accommodation offers an a la carte restaurant as well as a snack bar. Guests can try soft wine, soft drinks and beers along with nibbles and burgers at the onsite bar. The hotel is centrally located near Casa Kike and Fu Gui.
Leisure & Business
Bicycles for rent are available at the property and water skiing, archery and beach volleyball can be organised. There is a fitness area in the accommodation. Business travellers are welcome to use a business centre offered on site.
Internet
Wireless internet is available in the entire hotel for free.
Guest Parking
Public parking is possible on site for free.
Year renovated: 2006. Number of floors: 4. Number of rooms: 404.
Rooms and availability
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Bed options:
2 Single beds -
Room size:
32 m²
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Max:
3 persons
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Garden view
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Shower
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Balcony
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Air conditioning
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Bed options:
2 Single beds -
Room size:
32 m²
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Max:
3 persons
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Sea view
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Shower
-
Balcony
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Air conditioning
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Bed options:
2 Single beds -
Room size:
32 m²
-
Max:
3 persons
-
Garden view
-
Shower
-
Balcony
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Air conditioning
- City landmarks
- Nearby
- Restaurants
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Alright food, overall superior place.
Staff and food - all was GOOD. We were in the superior twin room with an individual safe, a work desk and flat-screen television. Besides, free Wi Fi is a bonus.
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Great, Nice to have the airport so near, closeness to the beach
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I liked the friendliness of the cleaning staff. I liked the amount of hammocks there were. I liked the care of the common areas
I didn't like that when I was in Spain for two times I addressed the staff and they answered that they didn't speak Spanish. It's unheard of. I felt like a foreigner in my own country. I also didn't like that everything was focused on foreign tourism. With as much space as they have, they could take into account the national tourism, which is the one that really helps when they are in crisis. On the night of December 24, all the Spaniards dressed according to the night that was and to our surprise it was on the 25th at dinner when the festival was celebrated because for the foreigners that was their big day. It's a pity that national tourism is so badly taken care of. Another thing that I don't think is right either is that the hotel rules ask that the gentlemen at dinner wear long pants and then allow entry to the dinner in a swimsuit or short screen and in cholas. Gentlemen, if you are not going to enforce this, do not make it, because there is no excuse for it when it is already in the rules. One thing you should modify would be to put an arm on the TV because from the living room it looks great but from the bed it is a horror.
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Very friendly check-in. Otherwise see my review from end of 2017.
Unfortunately, much too expensive.
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The rooms and the wet area are very nice.
Wi-Fi was bad. The wine from the gas pump was not edible.
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We liked the whole complex very much, breakfast, room (nice big) service ,cleanliness, the location, we were satisfied with everything!
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Reception not standard of courtesy, good in the dining room.
Safe costs, WiFi costs, towel organization too complicated. Not available at the reception desk. Room with sea view (suite) booked, but was a deciduous tree directly in front of the balcony. Have then made an upgrade.
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Pool area very good food good but downstairs location not nice Bedrooms excellent hotel very clean
Dining area location and bar area location and lighting in general bar area
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Nice charming hotel. Great spa. Charming. A bit on the outside of the touristic PuertoCarmen hell.Close to the airport. Good food. Frindely people.
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breakfast buffet and dinner buffet was excellent quality...very crowded and people crashing into one another..could be better laid out...restaurant staff were lovely though. piano bar was lovely and bartender was very helpful...
The bed was broken and springs falling out underneath..difficult to sleep.would really need beds replaced or mattresses more importantly..my safe did not work, was in need of programming and it took three requests to finally get a technician to come to the room. The reception staff are plastic, lack personality and are disinterested in providing good quality service..everywhere else in the hotel apart from reception , the staff were very helpful, friendly and anxious to please.Not enough emphasis on providing information on spa and hotel facilities in the hotel for people who were not part of a package tour.Patio door was permanently locked for "security reasons" despite table and patio chairs outside,,I could not sit outside...
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Lovely friendly staff and exceptionally helpful. Great facilities and food, all over just a great place to stay. Great value for money.
As mentioned.
None.
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Very good evening entertainment in the Ballroom
As we were staying partial board and we were away on 2 evenings, it would have been nice if we could have had lunch on those days instead of dinner those evenings
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Some of my family called to the hotel and they asked the reception to telephone our room - and they offered them a key to our room.
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excellent hotel, for beach holiday
Had an all inclusive package, was told constant changing menu, but buffet was boring to say the least, has pork as main carvery dish 5 nights out of 7 !!!!!!!!!!!!!!!!!!!!!!
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Heated outdoor swimming pool Food provided 1/2 board very good standard. Very clean and peaceful.
Dinner only starts at 7 pm most other places I have stayed start at 6 or 6.30 P.M. thus allowing me go for a walk after dinner.
read all 4303 verified reviewsAccording to guest reviews, the hotel has been rated as
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